Making the Review Process Part of the Relationship
- Karen Hickman

- 6 days ago
- 4 min read

In Coaching & Mentoring, reviewing progress is already part of our professional landscape. Yet it can easily become something associated mainly with outcomes, or something reserved for the end of a relationship, or something we initiate only in response to difficulty.
If we want review to be an integral part of the relationship, we need to think more deliberately about not just when we review, but how, and what we review.
The reflections that follow explore how this can be done in practice, reminding us that review is not simply about measurement, but about staying connected to the purpose of the relationship — and importantly to the quality of that relationship itself as it unfolds
Creating the Conditions for Honest Conversations
Our intention to build an integrated review process should begin at the contracting stage — when expectations, boundaries and purpose are first shaped.
Alongside goals and intended outcomes, we can also discuss how we will talk about progress and about the relationship. Being explicit about how review conversations will happen, and what we will do if something feels misaligned, provides both permission and a framework to speak openly — making these conversations part of our agreement and easier to initiate if needed.
In our companion piece on When Coaching & Mentoring Relationships Drift, we explored how the desire to maintain harmony can make it difficult to name concerns. We may hesitate to appear critical or ungrateful, even when something feels unclear. Without an agreed review process, that same dynamic can quietly undermine the conversations that would help the relationship stay on track.
Being clear from the outset about how the review will be approached gives both people the responsibility to notice and name when focus has shifted, energy has changed, or something feels unclear.
In practice, this might mean setting aside a few minutes at the end of sessions to check how progress is being experienced, or being willing to pause mid-way through the journey to ask whether the focus still fits.
When review is built in this way, it becomes part of the rhythm of the relationship rather than a sign that something is wrong.
When and How to Hold a More Deliberate Review
There are moments when a more structured pause is helpful, this might include time when;
A review was planned from the outset - perhaps at a midpoint or towards the end
Something has shifted - priorities, roles, or insights have evolved
Something doesn’t feel quite right and remains unspoken
At these points, a deliberate review conversation can provide clarity.
Agreeing in advance that a review will take place allows both people time to reflect beforehand and creates space to step back and consider how things are going. Such reviews do not need to feel heavy, but they benefit from intention — signalling that the conversation is about progress and the relationship, and inviting honest feedback in both directions.
What We Might Review
A review conversation also creates space to consider the purpose of the relationship as a whole and the context that surrounds it.
It may include:
Goals and Outcomes
What did we set out to achieve?
How is progress being experienced?
Does the agenda still reflect what matters most?
The Learning Relationship
Is there trust and openness?
Are we both engaged at this stage?
Is there appropriate challenge, and does the space still feel purposeful?
Roles and Responsibilities
Are we each showing up as agreed?
Is the process being held as contracted?
Is ownership of actions clear?
The Process
Is the frequency and structure of meetings supporting progress?
Is the balance of reflection, challenge and action right?
Are boundaries and expectations being honoured?
Changing Needs and Emerging Learning
What has shifted since we began?
Have new priorities emerged?
Is the approach adapting as clarity grows?
The Wider Context
What is happening in the environment around this relationship?
Is the organisational, professional or personal context supporting or constraining progress?
Is flexibility or additional support needed?
Reviewing at this level recognises that Coaching & Mentoring does not happen in isolation.
Reflective Practice and Supervision
Alongside reviewing progress with our Coachee/Mentee, there is also the discipline of reviewing our own practice.
In supervision, it is not uncommon to discover that what feels like a difficulty in the relationship is, in fact, a review conversation waiting to be held.
Often, reflection is where we first notice that something has shifted — and prepare to bring that into the shared space. Whether that reflection happens privately or in supervision, it strengthens our ability to hold review conversations with clarity.
Ending Well: The Final Review Conversation
A final review conversation offers something important.
It creates space to celebrate what has been achieved — in goals, in growth, in confidence and in sustained effort. Sometimes the original aims have been realised. Sometimes the direction has evolved. Often, the most meaningful shifts are less visible: clearer thinking, stronger boundaries, increased self-belief.
It also allows appreciation to be expressed and the contribution made by both parties to be acknowledged.
A thoughtful final review brings clarity about what happens next, whether that means defining next steps beyond the relationship or acknowledging that while the formal Coaching & Mentoring partnership concludes, the professional connection may continue differently.
Being explicit about this helps the relationship close intentionally rather than fade.
Final Thoughts
Coaching & Mentoring has significant potential when openness sits alongside care, challenge and mutual respect. An integrated review process supports this by keeping attention on what matters and allowing progress to be recognised in its many forms.
Now...
How intentionally are you holding your review process — and what might shift if it became more fully part of the way you work?




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